Shift Manager

Come join a winning team!  The Shift Manager is responsible for the day to day operation of the Brass Tap beer bar during their shift. Key areas of responsibility include: shift management, product knowledge, both BOH and FOH supervision, bar stocking, serve safe knowledge and execution, cash management and execution of multiple checklists. 

·         Manage FOH and BOH team performance to achieve guest satisfaction and profitability. 

·         Provide training to employees at all levels and maintains a team-oriented culture. 

·         Assist in coaching and developing all team members. 

·         Oversee and ensure ongoing product knowledge and service techniques from staff.

 

·         Ensure guests receive superb experiences, fantastic beer offerings, entertainment and guest satisfaction.

·         Display excellent recovery skills– ability to turn negative situations into positives.  

·         Assist with entertainment, TVs, and music to create a fun and welcoming atmosphere

·         Maintain overall facility and sanitation to create a clean and comfortable environment. 

·         Ensure service standards and beverage quality are met

 

·         Supervise daily operations to ensure beer offerings and product quality is maintained.

·         Store and serve all beer and beverage items to The Brass Tap procedures

·         Meet and ensure all equipment maintenance and sanitation procedures 

·         Serve Beer, Wine, and Food items to comply with all Federal, State and local regulations 

·         Ensure staff is aware and communicating all food and beverage specials (every shift)

 

·         Manage shifts to meet sales and labor projections to maximize profit opportunities

 

 

Constant standing, walking, bending, lifting, and carrying items (up to 50 pounds), reaching over shoulders, Work with sharp instruments and other kitchen utensils and tools, and working a computerized ordering terminal.  The position also requires oral and written communication skills in English, numerical (cash handling and financial reporting) skills, eye-hand coordination, and manual dexterity.  Often requires exposure to heat (100° or more), cold (50° or less), and chemicals (e.g., cleaning products).  Works hours may vary up to 45 per week depending on seasonality.  

 

This description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job.  It is intended to be an accurate reflection of the principle job elements essential for making compensation decisions.