Benefits:

Career growth opportunities
Benefits available and vary by location
Competitive salary
Employee discounts

The Hourly Manager plays a key role in bringing our vision to life, ensuring top-notch guest experiences at our centers. This active role involves coordinating staff, problem-solving on the go, and taking charge when the General Manager is absent.

Key Responsibilities:

Center Revenue Management: Assist in developing and monitoring financial plans/budgets to meet financial goals, including boosting food & beverage sales. Work with the General Manager to control labor costs and other expenses.
Operational Leadership: Partner with the General Manager in daily operations, including scheduling, planning, organizing, and effective team communication.
Team Development: Recruit, train, and support staff. Provide coaching for leadership development, and address HR or loss prevention issues.
Performance Review: Oversee multiple departments, conduct regular management meetings, and review financial performance with the General Manager to adjust action plans as needed.
Guest Satisfaction: Ensure guest service goals are met, resolve complaints, and guarantee complete guest satisfaction.
Food & Beverage Sales: Manage and expand the center’s Food & Beverage program, ensuring high standards and guest satisfaction. Provide training and supervision to maintain consistent execution of corporate initiatives.
Flexibility: Work varying shifts, including weekends, holidays, and extended hours as needed.

Desired Skills:

4+ years of management experience in kitchen, bar, restaurant, and food service operations
Basic business math, accounting, and strong analytical/decision-making skills
Strong team player and exceptional at developing people
Proficient in customer service
Knowledge of POS register systems
Solid communication skills

This role is ideal for someone who is passionate about leadership, guest service, and driving a successful team.

It's true The Brass Tap has the best Craft Beer lineup anywhere and chef-inspired food that raises the bar on bar food. But the secret ingredient behind our success isn't beer, it's people! We're a leading craft beer chain with team members who make the magic happen every day ... bringing that special something that keeps guests coming back time and again.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FSC Corporate.}

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